Every time when
you enter the system (i.e. TAMS Windows client), you are required to input your
own user account name and password. System will check your password, identify
who you are, checking what you can do, and record all your important actions.
Steps
1.
Enter your assigned USERNAME
2.
Enter corresponding PASSWORD
3.
Press the [OK] button to login to the system
4.
If login success, the system main screen will be
shown as below
|
NOTE |
If login fail,
please check all information are corrected. Below are some common reasons
that cause login failed : |
Cause |
Description |
Solution |
Username not exist |
User account must
be created before login. |
Create User
account in “User Setup” by System administrator |
Incorrect Username |
Username not
matched. Note
that it is case insensitive. No space is
allowed. |
2. Checked
by System administrator |
Incorrect Password |
Password not
matched. Note that it is
case insensitive. No space is
allowed. |
1. Retry,
or 2. Reset
password by System administrator |
Too many users
logged-in to the system |
Total number of
logged-in users may already reached the “Maximum concurrent user license”
purchased. |
1. Retry
after another user logout the system, or 2. If no
any other user is using the system, request system administrator to :
i.
force
logout another un-used user license, or
ii.
reset the dongle,
or 3. Purchase
more user licenses. |