FAQ – How to solve “System
library files loading error (KB:140)”
Make sure you have completed following session(s)
l
None
Cause:
The system DLL
were changed, however your PC not yet register them.
Solution:
Please
register system DLL by below steps:
1.
Open
Microsoft "Task Manager"
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There are
several ways to open “Task Manager”, different windows version may have
different methods to open it, too. Below are some methods for reference: e.g.1
Search "Task Manager" under "Search Bar" e.g. 2
Click “Alt” + “Ctrl” + “Del” at the same time and select “Task Manager” |
2.
Under
the "Processes" tab, find the "TAMS32.exe"
3.
Right
Click the "TAMS32.exe", select “End Process” / "End Task"
4.
Go
back to your desktop and find the "ecPayroll" shortcut
5.
Right
Click the "ecPayroll" shortcut and select "Open File
Location"
6.
Find
"FTREGDLL.exe" inside the popup folder
7.
Right
Click "FTREGDLL.exe" and select "Run as administrator"
8.
The
"FTREGDLL.exe" will start register system DLL, wait for the register
success and complete.
9.
Finished,
try run the "ecPayroll" by double click the shortcut again.
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If above procedure cannot solve
the problem, please contact our technical support for advice: email: [email protected] WhatsApp: 5515 1570 Phone: 3188 9950 |
