Submit Autopay file to bank (Hang Seng Bank)

Make sure you have completed following session(s)

l   Create Monthly Payment Record

 

Once the autopay file was generated by ecPayroll System, you have to submit the file to the bank in order to complete the autopay instruction process.

 

Actually, uploading the autopay file is just helping data entry for you, in order to reduce typing error and manual workload. Depends on the bank, you can still fill in the autopay entry one by one through the web page manually.

 

Here below are the steps showing how to upload the autopay file to Hang Seng Bank :

 

NOTE

The procedures below are subject to change by Hang Seng Bank without notice.

 

Steps

1.          In web browser, open Hand Seng Bank website (https://www.hangseng.com), and login to “Hang Seng Business e-Banking 恆生商業e-Banking”.

 

2.          On the menu at left hand side, click [Cash Management 資金管理] > [Autopay 自動轉賬] > [AutoPayment 自動付款]

 

3.          Click [Pay to Unlisted Payee Group 付款給未登記收款人組別] > [One Time Payment 單一次付款]

 

 

4.          For the option [Identify Payee By 指定收款人方法] , select [Account Number Only 只用戶口號碼]

 

 

5.          In section “Payment Information”, select and fill-in all the fields.

 

 

6.          Click [Upload] and select the correct autopay file which generated by ecPayroll System

 

7.          The payee information should be auto filled in “Payee Information” section. Double check if all information are correct. Click [Next] button to continue.

 

8.          Double check if number of entry and total amount are correct. If correct, enter security code by following bank’s instructions.

 

9.          Finished. The bank will make payment transfer at your selected transfer date. For any question about the Hang Seng e-Banking please contact Hang Seng Bank Customer Service.